WHAT IS CONSIDERED A BAD CUSTOMER?
We consider a bad customer to be one that does not give the seller a chance to fix a problem or provide a solution. A bad customer takes advantage of the generous return policies by others, such as Amazon, whether or not a refund is warranted.
Bad Customer Examples
Amazon customer claims never received product and Amazon grants refund. Seller has tracking information and proof of delivery. Seller appeals to Amazon and Amazon denies appeal. Cost to seller including shipping, cost of product and lost profit: $120